Return, Refund and Cancellation Policy

• We vouch to deliver you the best products to our possibilities that have been hand-curated, considering the spirit and flavour of fashion trends and customer requirements.
• Once dispatched no refund can be initiated.
• Any intimation requests should be sent at query [email protected]
• While you return the products ensure that they are in the correct condition, are fresh, unused and unaltered. Our team will inspect any returned product and undergo a quality check to initiate a refund. The tags should also be intact with the clothes or should be with them at the time of return.
• If in case you receive a damaged product or an incorrect size product has been delivered, you can get in touch with us or mail us at [email protected]
• Once mailed, we shall get in touch with you at the earliest.
• We accept returns within 3 days, counted from the date of delivery. While returning, the invoice copy and the original price tag should be kept intact.

Return and refund policies

To lodge a return request you can either email us at [email protected] or call our customer care executive at +91 0123456789 within 2 – 4 days, starting from the date of delivery.

Cancellation policy

Spark Blue Diamond strives to ensure the best experience for our customers while selecting and purchasing the required items as displayed on our website. Further information has been listed below our cancellation and refund policy that you can check if you decide to cancel your order or initiate a refund.
Despite our efforts, if any items displayed are unavailable or out of stock while your purchase under any circumstances we shall intimate you about the same via mail within 2 – 4 working days of the purchase.

Pre-shipment cancellation policy

• Spark Blue Diamond offers easy cancellation for all esteemed customers.
• To cancel your order, kindly lodge a request by emailing us at [email protected]
• No partial order cancellation request will be accepted.
• Refund requests will be initiated within 4-8 days of estimation.
• You can cancel your order online at any time within 24 hours of the order.
• Orders once shipped cannot be cancelled.
• If orders are being placed from an international location but the shipping address is within India, the
  shipping costs will be charged as per national standards.